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Privacy Policy

SoleilClo Privacy Policy

Last updated: October 31, 2023

we soleilclothing operating on soleilclothing

This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding your data. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:
1.1 Personal Information
  • Contact Information : Name, email address, phone number, shipping address, billing address.

  • Account Information : Username, password, and other account credentials.

  • Payment Information : Payment history, and Payment ID.

  • Communication Data : Records of your interactions with us (e.g., customer support inquiries).

  • DOB of children can be shared by Club Soleil visitors with us ( optional) allowing us to send marketing and discount data for birthdays

1.2 Usage Information
  • Browsing History : Pages visited, products viewed, and other actions on our Website.

  • Device and Browser Information : Information about your device and browser, such as IP address, browser type, and operating system.

1.3 Cookies and Tracking Technologies
  • We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie settings using your browser's options.

2. How We Use Your Information

We use your personal information for the following purposes:
  • Fulfillment of Orders : To process and deliver orders, update you on order status, and handle returns and exchanges.

  • Customer Support : To respond to inquiries, requests, and complaints and provide assistance.

  • Personalization : To tailor your shopping experience, recommend products, and provide personalized content.

  • Marketing : To send you promotional offers, newsletters, and information about our products and services (you can opt out anytime).

  • Analytics : To improve our Website, understand customer behavior, and optimize our marketing efforts.

  • Compliance : To meet legal and regulatory requirements, including tax and financial regulations.

3. Data Sharing

We may share your information with third parties under the following circumstances:
  • Service Providers : We may share your data with third-party service providers that help us operate and improve our Website (e.g., payment processors, shipping providers).

  • Legal Compliance : We may disclose your information when required by law or to protect our rights or the rights of others.

  • Business Transfers : In the event of a merger, sale, or transfer of our business or assets, your information may be transferred to the new entity.

4. Data Security

  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage is completely secure, and we cannot guarantee the security of your data.

5. Your Choices

You have the following options regarding your data:
  • Access and Update : You can access and update your account information through your account settings.

  • Marketing Communications : You can opt out of marketing emails by following the unsubscribe instructions in the email.

  • Cookies : You can manage your cookie settings through your browser.

6. Children's Privacy

  • Our Website is not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.

7. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. The updated policy will be posted on our Website with the effective date. Your continued use of the Website after such changes will constitute your consent to the updated Privacy Policy.

8. Contact Us If you have any questions

Please read this Privacy Policy carefully and revisit it periodically to stay informed about our data practices.
Effective Date: 31 october 2023
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