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Frequently Asked Questions About Buying Soleilclo

Each product listing will have a detailed size chart. We encourage you to go through that before placing your order. If you have queries about how your chosen product fits and you would like to know more please reach us and we will be happy to guide you through sizing.

All our products are ethically manufactured in India. Our commitment to supporting small businesses and women entrepreneurs in India is reflected in our sourcing policy for the raw materials that go into your garment. All our fabrics are manufactured in India, as are 95% of our laces, buttons, ribbons etc. All the embroidery is done by our artisans, mostly women- we provide free training for our needlework artisans and once trained they can work on our pieces at home at their pace.

Typically, we ship the order within 2 business days of order receipt. After that, our standard delivery time is 3 to 4 working days, though it may be longer depending on where you are placing the order from. Please check the shipping estimates at the time of placing the order for a more precise timeline. 

All orders are eligible for free standard shipping.

You can track your order through our courier partner. Track here

As of now, we ship only within India.

Yes! Please connect with us through the Business Enquiries form and we will get in touch with you.

You absolutely can but we urge you to create an account all the same. It only takes a minute, and gives you access to freebies, previews of our new releases, special offers, discounts and loads of fun stuff you don’t want to miss out on. You also need to have an account created before you can start accumulating loyalty points.

Our fabrics come pre-treated to have 0-2% shrinkage after wash.

We check all fabrics for colour fastness. Please follow wash care instructions on the tags with each garment.

In general, wash dark colours separately, use mild soaps or detergents, and do not soak garments for long periods, line dry in the shade and iron on low heat.

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